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How do I know that I completed the course?

Updated

Quick answer

You’ll know you completed the course when you see a green Completed badge on the course tile in My Courses. You’ll also see a confirmation screen the moment you pass the knowledge check.

In this article

  • What you see when you pass
  • Finding your completion in My Courses
  • What the different course statuses mean
  • Saving a copy for your records
  • If you don’t see your completion

What you see when you pass

As soon as you finish the final knowledge check, the course shows a completion confirmation screen. It includes:

  • A clear “You’re done!” heading and a checkmark.
  • Your name and the course title.
  • The date and time you finished.
  • A note that your completion has been sent to the Department of Licensing.

[ SCREENSHOT PLACEHOLDER ]

Figure 1 — The completion confirmation screen. Sample completion screen with the green checkmark, the “Completion successfully submitted to DOL” message, your name, course title, and date/time of completion.

Finding your completion in My Courses

If you close the completion screen or come back later, you can always check your status in My Courses:

  1. Sign in to the course.
  2. Click My Courses from the home page or the top navigation.
  3. Look at the Work Zone and First Responder course tile.
  4. A green Completed badge means you finished and the completion has been sent to DOL. The date and time appear below the badge.

[ SCREENSHOT PLACEHOLDER ]

Figure 2 — My Courses with a completed course. My Courses page showing the Work Zone and First Responder course with the green Completed badge and timestamp.

What the different course statuses mean

My Courses can show a few different statuses depending on where you are in the course. Use this table to figure out what each one means.

Status in My CoursesWhat it means
Not StartedYou’re enrolled, but you haven’t opened the course yet.
In ProgressYou’ve started one or more lessons. Look for the next lesson without a checkmark.
Knowledge Check AvailableYou’ve finished every lesson and the final knowledge check is unlocked.
Failed Knowledge CheckYou didn’t pass your most recent attempt. Click Retake to try again — there’s no penalty.
CompletedYou’ve finished the course and passed the knowledge check. Your completion has been sent to DOL.

Saving a copy for your records

DOL doesn’t need a printed certificate — your driver record is the official proof of completion. But if you’d like to keep a copy for yourself, here’s how to capture one.

On a computer

  1. From the completion screen or your My Courses page, press Ctrl + P on Windows or Cmd + P on Mac.
  2. Choose Save as PDF as the destination, then save the file somewhere easy to find.

On a phone or tablet

  • iPhone or iPad: take a screenshot by pressing the side button and the volume-up button at the same time.
  • Android phones: take a screenshot by pressing the power and volume-down buttons at the same time.

If you don’t see your completion

If you’re missing the green badge or the confirmation email:

  • Refresh My Courses. The page may not have updated yet.
  • Check your spam or junk folder for the confirmation email.
  • If you haven’t finished the knowledge check yet, your status will show In Progress or Knowledge Check Available instead of Completed.

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